• teamdynamix
• 26 Jun, 2020

Consider the Key Drivers for Searching for a New IT Service Management (ITSM) Software Platform So, you’re shopping for ITSM software. If that is the case, then typically one of two scenarios is usually in place – either you are currently using a very rudimentary ticketing platform that does not truly encompass the full scope of IT Service Management (ITSM), or the opposite – the platform is very cumbersome, overly complex and requires 3-8 resources to administer.
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